Posted:2 hours ago
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. With over 29 Million subscribers and an estimated market share of 67%, the Company has the widest modern mobile network coverage in Kenya and prides in its experienced shareholders, attractive tariffs, a nationwide network of effective dealers, high caliber staff and management enabling it to maintain its position as the region’s mobile market leader.
Job Description
Responsibilities
- Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
- All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions.
- Maintenance of BTSes within the assigned cluster to achieve RAN availability of >99.80%
- Support and maintain energy efficiency initiatives and power equipment.
- Review cluster level RAN upgrade plans and flag potential risk to service and EHS.
- Handle Customer Complains within the assigned Cluster.
- Manage maintenance and rollout MSPs within cluster to ensure EHS adherence and quality workmanship.
- Manage site Costs and maintain H&S standards for the assigned BTSes.
- Acceptance of new elements within the Radio Network infrastructure.
- Share commercial & technical insights at cluster level.
- Support optimization initiatives aimed at delivering cluster level network NPS, CA target, CSSR, CDR, MOS, Dl & UL throughput targets and managing customer complaints.
- Participate in RAN, Transmission, power hardware and software upgrades.
- Escalate persistent RAN faults to support teams and track for closure.
- Automate routine tasks.
Qualifications
- Undergraduate degree in either Electrical, Telecommunications Engineering or equivalent from a reputable institution.
- Experience in data analytics and coding will be an added advantage.
- 1 year telecommunications experience in GSM related field;
- 1 year valid Driving License.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
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