Posted:1 hour ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
SKM Africa LLP (SKM) is a specialized professional services firm that offers Tax, Audit, Legal and Business Advisory services across East Africa. The firm comprises of experts with extensive experience and deep knowledge in Tax, Audit, Legal and Business Advisory, and technological solutions.
We are a mission-driven consulting firm creating positive change by delivering value for our clients, investing in our employees, and solving tough problems that benefit our local and global communities. We ground our approach in empathy, enabling our team members to better hear our customers’ challenges and work together to develop effective solutions.
Founded in 2010 we are committed to delivering high impact, high value, ad transformative results for our clients. We address our clients most pressing and complex issues by developing a deep understanding into their needs, customers, employees and partners to build solutions that are timely and relevant. As an organization we know what it takes to move organizations forward with measurable results.
Job Description
Key Responsibilities
- System & Network Installation: Setting up new hardware, software, operating systems, printers, servers, and network equipment like routers and switches.
- Troubleshooting & Repair: Diagnosing and resolving issues with hardware, software, and network connectivity for users and systems.
- User Support: Assisting employees with technical difficulties via phone, email, or in-person.
- Maintenance & Upgrades: Performing routine maintenance, security upgrades (firewalls, antivirus), and necessary system upgrades.
- Monitoring: Monitoring computer systems, networks, and servers to ensure optimal performance and identify potential problems.
- Inventory & Documentation: Maintaining records of IT equipment and creating or updating technical documentation and user manuals.
- Backups & Data Recovery: Performing regular data backups and implementing recovery solutions.
Requirements
- Diploma or bachelor’s degree (IT-related field preferred).
- At least 3 years’ experience in a similar field.
- Strong understanding of hardware, software, and network systems.
- Excellent communication and interpersonal skills, with the ability to support and train end-users.
- Results-driven, proactive and highly self-motivated.
- High integrity, strong ethics, and commitment to maintaining data security and IT compliance standards.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
