Job description:
*only candidates holding their own visa can apply
*Russian Language is must
-Manage large amounts of outbound calls in a timely manner
-Follow communication “scripts” when handling different topics
-Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
-Seize opportunities to upsell products when they arise
-Build sustainable relationships and engage customers by taking the extra mile
-Keep records of all conversations in our call center database in a comprehensible way
-Frequently attend educational seminars to improve knowledge and performance level
-Meet personal/team qualitative and quantitative targets

oncall cell centers services sharjah branch location ; Al ghanem business center al majaz 3 sharjah phone number ;043782000 email;[email protected]