Position: Customer Care Executive

Date Posted: December 28, 2025

Industry: Call Center / Customer Service

Employment Type: Full Time

Experience: Not Specified (Customer service experience preferred)

Qualification: Diploma or Bachelor’s Degree holder (preferred)

Salary: AED 5,000 – 6,000

Location: Dubai, United Arab Emirates

Company: VRekrut

Description:
We are currently hiring a dedicated Customer Care Executive to join a professional call center team based in Dubai. This role is ideal for individuals who are customer-focused, well-organized, and confident in handling customer interactions across multiple communication channels.

As a Customer Care Executive, you will be responsible for providing timely and effective support while ensuring customer satisfaction remains a top priority. You will also work closely with internal departments to resolve inquiries and maintain accurate service records.

Key Responsibilities:

• Professionally manage incoming customer calls, emails, and messages
• Address and resolve customer concerns and complaints efficiently
• Maintain up-to-date and accurate customer information and records
• Coordinate with internal teams when escalation or follow-up is required
• Consistently deliver high-quality customer service and support

Requirements:

• Prior experience in customer service or a call center environment is an advantage
• Good command of English with clear communication skills
• Basic computer proficiency and strong customer-handling abilities
• Ability to work responsibly and maintain professionalism at all times