Position: Call Center Agent – Multilingual

Date Posted: December 19, 2025

Industry: Customer Service / Call Center / BPO

Employment Type: Full Time

Experience: Not Specified

Qualification: Estimated Qualification like Bachelor Degree holder, Diploma/Degree/Certificate

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Tafaseel Group Holding

Description:

WE’RE HIRING: CALL CENTER AGENT – MULTILINGUAL (IMMEDIATE JOINERS)

An exciting opportunity is available for motivated and customer-focused professionals to join a fast-paced and dynamic call center environment in Dubai. Tafaseel Group Holding is looking for Multilingual Call Center Agents who are passionate about delivering excellent customer service and can communicate confidently with diverse customers.

Role Overview:
The Call Center Agent will handle inbound and outbound customer interactions, provide accurate information, resolve queries efficiently, and ensure a high level of customer satisfaction while representing the company in a professional manner.

Requirements:

• Previous call center or customer service experience is preferred.
• Strong verbal and written communication skills.
• Fluency in English and Arabic is welcomed.
• Knowledge of additional languages is a strong advantage, including:
  • French
  • Chinese
  • Spanish
  • Russian
• Ability to work in a fast-paced, customer-oriented environment.
• Immediate joiners are highly preferred.

This role is ideal for individuals who enjoy interacting with people, handling customer inquiries, and working within a supportive team-driven environment.