DUTIES AND RESPONSIBILITIES

• Take full responsibility for the day-to-day care, upkeep, and smooth operation of the property.
• Conduct routine inspections of buildings, common areas, grounds, and facilities to identify maintenance needs, safety risks, or damages.
• Ensure cleanliness of all common areas, including corridors, staircases, compounds, parking areas, and shared facilities.
• Coordinate and supervise all repair and maintenance works, including plumbing, electrical, painting, carpentry, and general repairs.
• Liaise with and monitor external service providers such as cleaners, security firms, waste collectors, gardeners, and technicians to ensure quality service delivery.
• Monitor usage of utilities (water, electricity, and waste management) and report faults, leakages, or abnormal consumption.
• Ensure security of the premises by enforcing access controls, monitoring security personnel, and reporting any security breaches or suspicious activities.
• Enforce property rules and regulations to ensure proper use of the premises and harmonious co-existence among occupants.
• Respond promptly to tenant or occupant complaints, emergencies, and maintenance requests, escalating issues to management where necessary.
• Keep accurate and up-to-date records of maintenance schedules, repairs conducted, incidents, service provider engagements, and inventory of tools and equipment.
• Assist in budgeting and cost control by reporting maintenance needs early and avoiding unnecessary repairs.
• Ensure compliance with health, safety, and environmental regulations, including fire safety and emergency preparedness.
• Handle minor repairs and maintenance tasks personally where skilled and authorized to do so.
• Prepare basic reports on property condition, incidents, and ongoing maintenance activities for management review.
• Maintain a professional, courteous relationship with tenants, visitors, and service providers at all times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Property Management, Real Estate, Facilities Management, or a related field.
• Proven previous experience working as a caretaker or in a similar property management role.
• Basic technical knowledge of building maintenance systems.
• Strong communication and interpersonal skills.
• Basic record-keeping and reporting abilities.
• Good problem-solving and decision-making skills.
• Ability to coordinate multiple tasks and service providers efficiently.