JOB PURPOSE:

• The Cloud Database Administrator (Cloud DBA) is responsible for the performance, integrity, and security of cloud-based databases across global systems. This role supports both operational and strategic initiatives, ensuring that database services are scalable, resilient, and optimized to support humanitarian and development programs worldwide.

KEY RESPONSIBILITIES:

• Provide support, guidance, and collaboration to field office IT staff across all regions to ensure consistent service delivery and alignment with global standards.
• Manage and maintain cloud-based databases (e.g., Azure SQL, Amazon RDS, PostgreSQL, MySQL) across production and non-production environments.
• Implement and monitor backup, high availability, and disaster recovery strategies.
• Optimize database performance through indexing, tuning, and automation.
• Ensure database security and compliance with organizational and regulatory requirements.
• Collaborate with developers, architects, and infrastructure teams to support application performance and scalability.
• Implement Infrastructure as Code (IaC) practices for consistent and automated database deployments.
• Conduct proactive monitoring and capacity planning using ITOM tools.
• Work collaboratively within Agile teams, embracing iterative delivery, continuous improvement, and adaptive planning as part of the organization's new ways of working.

KNOWLEDGE/QUALIFICATIONS FOR THE ROLE:

• Bachelor’s degree in programming/systems, computer science, information systems, or mathematics, specialized training, certification or equivalent work experience.
• Has a broad level of understanding surrounding information systems and application and/or web standards.
• Preference will be given to candidates with experience in Terraform and Azure DevOps. Familiarity with GitHub Actions, Ansible, or scripting tools such as PowerShell or Python is highly desirable.
• Security-first mindset is essential in all aspects of cloud infrastructure and operations.
• Strong understanding of IT Operations Management (ITOM) and database observability.
• Experience with public cloud platforms (Azure, AWS) and cloud-native database services.
• Problem-solving skills with a value-driven mindset, focusing on service optimization and reliability.
• Customer-centric approach—understanding how database performance impacts end-user experience and business outcomes.
• Strong scripting and automation skills (e.g., PowerShell, Terraform, Python) for DevOps integration.