The Quality Supervisor provides day-to-day technical leadership for all quality control and laboratory operations within the cement grinding plant. This role ensures that all testing, sampling, and analysis activities are conducted accurately, efficiently, and in full compliance with relevant cement standards and the company’s Quality Management System. The Quality Supervisor supports consistent product performance, rapid issue resolution, and continuous improvement of cement quality, while maintaining rigorous laboratory discipline and scientific integrity

Key Responsibilities 

• Supervise all routine and non-routine laboratory tests for cement, clinker, raw materials, additives, and process samples.
• Ensure strict adherence to established testing methods, sampling procedures, and laboratory SOPs.
• Verify accuracy, precision, and consistency of test results before submission to relevant departments.
• Oversee daily laboratory workflow, resource allocation, and performance of Chemical Analysts, Laboratory Technicians, and the Gauger.
• Monitor performance and calibration status of laboratory equipment and coordinate timely external calibrations.
• Maintain laboratory documentation, including test records, calibration logs, quality forms, and corrective action reports.
• Conduct statistical analysis of quality data, identify trends, and escalate deviations to the Quality and R&D Manager.
• Support production and process teams in managing product consistency, strength optimisation, Blaine stability, setting times, and clinker factor control.
• Participate in raw material quality verification and support the evaluation of alternative materials and additives.
• Conduct routine inspections to ensure laboratory cleanliness, orderliness, safe chemical handling, and compliance with SHEQ requirements.
• Participate in internal and external audits and support the closure of non-conformities.
• Assist with trial mixes, experiments, and product evaluation activities under the guidance of the Quality and R&D Manager.
• Lead or support investigations into quality deviations, non-conforming batches, or customer complaints and provide evidence-based reports.
• Prepare and submit accurate daily, weekly, and monthly laboratory quality reports.
• Train, coach, and mentor laboratory staff to build technical capability and ensure consistent performance.
• Uphold scientific discipline, integrity, and data reliability throughout all quality operations.

Academic and Professional Qualifications

• Bachelor’s degree in chemistry, Industrial Chemistry, or Materials Science.
• Minimum 7 years’ experience in a cement laboratory, QA/QC environment, or heavy industrial process laboratory.
• Strong knowledge of cement testing methods, physical and chemical analysis, and sampling protocols.
• Familiarity with ISO 9001, ISO/IEC 17025, and local cement standards.
• Skilled in laboratory equipment operation, calibration, and troubleshooting.
• Experience supervising laboratory teams is an added advantage.
• Strong data analysis skills and proficiency in laboratory information or reporting systems.