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Reservation Consultants [2] (Hospitality)

3+ Years
Kenya
This Job has Expired
Company Details
Industry: Consulting
Description: Based in Nairobi, Kenya, Summit Recruitment & Search Africa has been the leading African Recruitment and Search Agency, delivering world class Talent Sourcing, Executive Search, Recruitment and HR Solutions across the continent. Our expertise spans across all regions of Africa, including Northern Africa, Southern Africa, Eastern Africa, Western Africa, and Central Africa. We have clients ranging from Multi-nationals, Non-profit, SME’s and start up organisations wishing to attract and retain outstanding individuals across a variety of business sectors. ,,,,, ,,,,Because we are based in Africa, we have the local expertise and knowledge, assisted by our international portfolio of psychometric assessment tools, to ensure that the right individuals are sourced and become an asset to your organisation.
Job Description

Our client a high-end lodge in the Hospitality Sector is looking to recruit Reservation Consultants. They will be responsible for handling room reservation requests, checking in and checking out of guests and upselling the hotel properties. The ideal candidates must have at least 3 years’ experience in the hospitality sector, have a positive attitude as well as an engaging, friendly and pleasant personality.

Key Requirements:

  • Book and enter room reservation requests using Res Request or Property Management System.
  • Update reservations ensuring a flawless check in and check out process.
  • Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities.
  • Assist guests regarding property facilities in an informative and helpful way as well as handling clients on phone and email in line with the set SOP.
  • Closely liaise with sales and other departments as required.

Qualifications

  • Must a bachelor’s degree or diploma in hospitality or its equivalent.
  • Must have at least 3 years’ experience in Reservations (Hospitality)
  • Must experience working with Res Request or Property Management System.
  • Computer literate in Microsoft Window applications required and be able to type 25 words per minute.
  • Highly responsible, reliable and able to work well under pressure in a fast-paced environment.
  • Strong interpersonal and problem-solving abilities.
  • A team player and skilled in customer service.

Salary: Monthly Gross Salary of Ksh 100,000 (Approx. 691 USD)
Location: Kenya
Career Level: Mid-Level
Job Type: Full Time
Deadline for applications: 12th September 2023

Salary: Kshs. 100,000
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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