Posted:Dec 3
By:Hiring Kenya
Company Details
Industry:
Hospital & Health Care
Description:
AfricaHealthX Africa makes high quality primary health care and wellness accessible, affordable, convenient and equal. We use the power of digital technology to reach every user with quality primary health care services wherever they are, whenever they want, and as often as they need. We believe you should have the power to make the best health and wellness decisions for yourself and your family, not driven by cost or fear, but by what you need. Be it preventive, promotive, curative, or rehabilitative primary health care, we strive to be your constant and trusted partner on your health and wellness journey, and to support you in achieving your dreams and aspirations for yourself and your family
Job Description
QUALIFICATIONS;
- 2–4 years in IT support, systems admin, or technical operations.
- Experience with Windows/Linux, virtualization, and cloud platforms (Azure/AWS/GCP).
- Working knowledge of Microsoft 365, Azure AD, Intune.
- Familiarity with PBX/VoIP systems and cloud-hosted apps.
- Strong troubleshooting skills across devices, networks, and applications.
- Proactive thinker with strong ownership and systems-level understanding.
- Diploma/degree in IT, Computer Science, Networking, or equivalent practical experience.
GOOD TO HAVE SKILLS;
- Experience supporting digital health, telemedicine, or clinical systems.
- Certifications like CompTIA Network+, CCNA, or Azure Fundamentals.
KEY RESPONSIBILITIES;
- Provide 1st-line IT support across all departments using our helpdesk system.
- Maintain network stability for clinics, HQ, and remote teams (Wi-Fi, VPNs, failover).
- Troubleshoot VoIP/PBX, telehealth platforms, video consult tools, and hardware/software issues.
- Support new clinic setups, expansions, and virtual clinic deployments.
- Manage accounts, permissions, and compliance in Microsoft 365, Azure AD, and Intune.
- Enforce cybersecurity best practices (MFA, endpoint protection, identity management).
- Maintain access logs, device inventories, and IT documentation.
- Set up and support clinic devices (laptops, routers, medical devices, digital pharmacy tools).
- Resolve EMR, telehealth, and digital pharmacy system issues.
- Ensure systems remain updated, secure, and compliant.
- Provide feedback to engineering and assist in testing new features.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information
