Role Purpose

• To drive sales, manage client relationships, convert leads into revenue, and coordinate customer needs across three subsidiaries:
• Prestige Bluestar (Interiors & Renovations),
• Prime Render Studio (3D Visualization),
• PrimeLaven Realty (Real Estate Sales).
• The role ensures a smooth, professional customer experience from inquiry to closing—maximizing revenue, cross-selling opportunities, and client retention.

Key Responsibilities

Lead Management & Sales Conversion

• Respond to all inbound inquiries across subsidiaries.
• Qualify leads, understand client needs, and recommend appropriate services.
• Conduct follow-ups via phone, WhatsApp, email, and Zoom.
• Maintain a high conversion rate from inquiries to signed contracts.

Customer Relationship Management

• Serve as the primary point of contact for new clients.
• Maintain communication from first inquiry to handover to operations.
• Provide updates, answer product/service questions, and guide clients professionally.
• Handle objections and negotiate effectively.

Cross-Selling Across Subsidiaries

• Sell 3D renders to renovation clients.
• Recommend Prestige Bluestar for clients needing construction or interior upgrades.
• Refer clients buying or selling property to PrimeLaven Realty.
• Educate buyers on the full range of Valentori services.

Property Marketing (PrimeLaven)

• Coordinate property viewings.
• Update listings with photos, descriptions, videos, and pricing.
• Collect required documentation from sellers.

Sales Documentation

• Prepare quotations, proposals, and client briefs.
• Ensure deposit invoices are issued and followed up.
• Maintain proper sales records and client files.

CRM Management

• Update and maintain the group CRM with leads, follow-ups, and conversions.
• Track client status across subsidiaries.
• Generate weekly sales reports.

Market Intelligence

• Monitor competitor pricing, trends, and customer sentiment.
• Suggest improvements in services and pricing based on client feedback.

Required Skills and Competencies

Technical Competencies

• Strong sales and negotiation skills
• Ability to understand multiple products/services
• Excellent verbal and written communication
• Familiarity with CRM systems
• Basic knowledge of:
• Interior design
• Construction
• Real estate
• 3D rendering (an added advantage)

Qualifications

• Diploma or Degree in Sales, Marketing, Real Estate, Business, or related field
• 1–3 years experience in sales (service industry preferred)
• Experience in property sales, design services, or construction is an added advantage
• Valid driver’s license is a plus (not mandatory)