Key Responsibilities

Sales Support

• Identify, target and acquire new clients such as schools, corporate organizations, factories and institutions.
• Conduct sales presentations and product demonstrations to clients.
• Meet and exceed monthly and quarterly sales targets.
• Prepare and submit quotations, tenders and proposals for uniform contracts.

Market Research & Industry Knowledge

• Monitor industry trends in school uniforms, staff uniforms and corporate wear.
• Study competitor pricing, quality and market strategies.
• Provide feedback on designs, materials and styles based on customer needs and market demands.
• Identify new market segments and business opportunities.

Product Knowledge & Technical Understanding

• Understand garment construction, fabrics, trims and customization options for uniforms.
• Communicate technical requirements clearly to clients and production teams.
• Recommend suitable materials based on durability, comfort and branding requirements.

Client Relationship Management

• Build and maintain long-term relationships with customers.
• Handle client enquiries, follow up on orders and ensure timely delivery.
• Resolve customer complaints and ensure customer satisfaction.
• Coordinate with production and design teams to meet client specifications

Marketing & Brand Promotion

• Develop marketing strategies to promote uniform products.
• Visit institutions and organizations for product pitching and brand visibility.
• Participate in exhibitions, school events and corporate activations.

Reporting & Documentation

• Maintain accurate customer records, sales reports and market feedback.
• Provide weekly and monthly sales performance reports.
• Track leads, follow-ups and conversions.

Knowledge, Skills and Experience Required

• Diploma or Degree in Sales & Marketing, Business Administration, Fashion/Textile Technology or related field.
• 2–5 years’ experience in sales, preferably in uniforms, textiles, garments, or related industries.
• Strong understanding of staff and school uniform markets.
• Experience in B2B institutional sales is an added advantage.