Posted:2 hours ago
By:Hiring Kenya
Company Details
Industry:
Information Technology and Services
Description:
Our Company Our work is not just about setting up an internet cable in your house, its about helping you open up to new opportunities for entertainment, education, work, and social connections, which come through the internet. Weve been doing this since 2012, when our company was originally founded at the foothills of Mount Kenya, in Nanyuki. Today, we have expanded our coverage to 16 counties, +7,000 active users, and +300,000 hotspot customers served. We can proudly say we are Kenyas largest internet service provider (ISP) dedicated exclusively to the rural and peri urban markets in the country. The key to our success? Our versatility. We employ wireless, fibre, and smart green-energy technology, making it possible to adapt to the changing terrain demands and market conditions.
Job Description
Responsibilities
- Support SME/Enterprise installations and repairs.
- Manage installation orders to meet revenue goals.
- Provide timely feedback and reports on installation progress.
- Liaise between clients, contractors, and design teams.
- Commission and test equipment post-installation.
- Ensure compliance with safety and operational policies.
- Be available for emergency technical support.
Requirements
- Diploma/Bachelor’s in Telecommunication, Electrical, IT, or related field.
- At least 6 months of ISP field installation experience.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in Microsoft Office.
- Customer-focused with solid technical and organizational abilities.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Contract Based
