Description

Performance and Continuous Improvement

• Acts as a critical catalyst in the Company’s drive towards a performance-oriented culture and continuous improvement.
• Reviewing and continuously challenging/assisting to update frameworks and tools used by the Company in driving performance. This includes performance dashboards, performance management systems and other reports as shall be. 
• Provides day-to-day support to the Chief Executive Officer on critical performance initiatives to ensure timely delivery by the various MRM Management Team members and teams.
• Supports the Chief Executive Officer on special tasks such as business research, special analysis, and review of specific documents.
• Follow up on actions on behalf of the Chief Executive Officer as discussed and agreed.
• Assists the Chief Executive Officer during crisis management.
• Proactively identifies matters that may require the Chief Executive Officer's attention

Projects

• Prepare and share periodic summary status updates for the selected Business Unit key projects, clearly highlighting exceptions that require escalation/action
• Lead the identification and prioritization of key Business Unit projects with the Chief Executive Officer and the MRM Management team - in support of the MRM’s strategic and short-term objectives.
• Collaborate with the Management team and cross-functional teams to ensure efficient execution of projects on a prioritised basis with a clear execution roadmap
• Champion the development of business cases when required and ensure that benefits are tracked
• Support the Chief Executive Officer in the development and driving progress on the strategic and operational plan

Enterprise Risk Management

• Support in the development/enhancement of the Enterprise Risk Management framework, tools, and practices to proactively identify, evaluate/analyse and report enterprise risks & opportunities on an ongoing basis. This will include:
• Definitions
• Categorization of risks
• Evaluation/analysis methodology (e.g. impact; probability)
• Approach to mitigating risks – actions (SMART)
• Monitoring mechanisms
• In accordance with the Enterprise Risk Management framework and in alignment with Safal Group guidance:
• Assist in identifying and consolidating the enterprise risks at MRM, both overall and for respective operations/functions.
• Facilitate the evaluation of risks and the development of mitigation actions
• Lead the monitoring of the status of the risks and mitigating actions, and facilitate the escalation process
• Set up the appropriate forums and tools to track and monitor progress on mitigating actions and drive closure.
• Provide key inputs into relevant MRM / Safal Group reports and Board Committees that oversee the enterprise risk management process.

Others

• General Support to the Chief Executive Officer and the MRM Management team to coordinate critical activities, monitor key actions and drive closure of the same
• Support the Chief Executive Officer in the preparation and effective execution of Key meetings and forums, e.g. Weekly PIT Stops and Monthly Business Review Meetings
• Strongly contribute to the MRM Culture change program
• Other responsibilities may be assigned from time to time by the Chief Executive Officer.

Requirements

Qualifications required:

• Minimum academic qualification: in Business Administration, Finance, Economics, Statistics, or a related field

Experience required:

• General work experience (years): At least 6–8 years of experience in business analysis, performance management, strategy execution, or a related role
• Experience with driving change for improved performance
• Proven experience in data analysis, reporting, and driving business insights
• Experience working with cross-functional teams and senior leadership

Key competencies and skills:

• Strong analytical and problem-solving skills
• Business acumen and negotiation
• Ability to influence without authority
• Good experience with data analysis and presentation tools and ERP systems (e.g., Excel, Power BI, Tableau, PPT, SAP, or similar)
• Solid understanding of KPIs, scorecards, and performance measurement frameworks
• Financial and operational analysis skills
• Excellent communication and presentation skills
• Project management experience is a plus

Language requirements:

• English

Computer literacy:

• MS Office packages
• IT Software applications

Personality profile:

• Analytical Thinker
• Strategic Mindset
• Results-Oriented
• Strong Communicator
• Collaborative Partner
• Resilient and Adaptable
• Critical Thinker and Problem Solver
• Accountable and Self-Driven

Additional/specific work requirements:

• Advanced proficiency in data analysis tools such as Excel, Power BI, Tableau, or equivalent business intelligence platforms.
• Experience with ERP systems (e.g., SAP, Oracle) for accessing and analyzing operational and financial data.
• High level of accuracy and attention to detail in preparing performance reports and dashboards.
• Ability to work under tight deadlines and manage multiple deliverables in a fast-paced environment.