POSITION SUMMARY

• Our client is seeking to recruit a Sales Coordinator to support its dynamic sales and business development team in Nairobi. The ideal candidate will have strong coordination, communication, and administrative skills, with a passion for driving sales efficiency and client satisfaction.
• This position plays a pivotal role in ensuring smooth day-to-day sales operations, coordinating client engagements, and maintaining accurate data flow across internal teams.

JOB RESPONSIBILITIES

• Support the sales team in daily operations including data entry, order processing, and sales tracking.
• Coordinate sales-related tasks such as scheduling meetings (with IT Director, Customer Support, or Product Specialists), managing calendars, and preparing sales materials.
• Maintain and update accurate sales records, reports, and CRM databases.
• Assist in lead generation, client follow-ups, and pipeline management to ensure sales targets are supported.
• Collaborate closely with internal departments including Marketing, Customer Service, and IT to align communication and execution.
• Ensure timely and professional communication between clients and the internal sales team.
• Handle administrative tasks such as managing emails, phone calls, and correspondence related to sales activities.

QUALIFICATIONS & EXPERIENCE

• MBA or equivalent qualification required.
• Minimum 5 years’ experience in sales coordination, client relations, or a similar administrative role supporting business development.
• Strong proficiency in Microsoft Excel, CRM tools, and calendar management platforms.
• Demonstrated ability to handle multiple priorities such as sales tracking, meeting coordination, and order processing with accuracy and attention to detail.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams (Sales, Marketing, IT, and Customer Service).
• Proven experience handling government clients or institutional accounts will be an added advantage.