Posted:5 hours ago
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation and all associate companies. The holding company was set up to among other things to enhance the Group's capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group's operating entities and enhance corporate governance across the Group and oversight in management of subsidiaries.
Job Description
Key Responsibilities
- Gain a deep understanding of the banks digital platforms working with vendors and the Technology team to define the platform roadmap, customizations and change requests.
- Analyzing and documenting requirements for new products and services and associated controls, customer journeys and notifications, arising from production incidents, new business or customer requests.
- Support the Digital Channels banking platform upgrades, closure of audit and Risk issues.
- Work with different stakeholders for product delivery ensuring end to end support and adoption of latest technologies to serve business and customer needs.
- Support channels systems by ensuring system health monitoring, problem detection & resolution automation.
- Maintain good quality documentation of configuration changes made on the platforms including system flows, roles and permissions matrix of the platforms
- Support deployment, configurations and support for all digital channels systems.
The Person
For the above position, the successful applicant should have the following:
- Bachelor's degree in computer science or technology related or equivalent years of It practice for non IT degree.
- MBA/Msc Master’s degree is an added advantage.
- Professional qualification in Project Management/ Product Management/Agile is an added advantage.
- 5 years’ work experience in a similar role, with at least: -
- 3 years’ experience in Mobile banking, internet banking and Digital lending support.
- 1-year experience in Payment Platform configuration and Support.
- 1-year experience in DevOps and Agile practice.
Salary: Present in the Interview
Education: Diploma
Employment Type: Full Time
