Retail Sales Supervisorโ€“ MOBILE DEVICES

2 Years
or Register to apply for this job
Company Details
Industry: Consulting
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

DUTIES AND RESPONSIBILITIES

Sales & Business Performance

  • Drive sales of Samsung smartphones, accessories, and other related products to achieve monthly and quarterly targets.
  • Implement and execute sales strategies and promotional campaigns to increase store revenue and market share.
  • Analyze sales data and customer trends to identify opportunities for business growth.

Customer Experience

  • Deliver a premium in-store experience aligned with Samsung’s brand standards.
  • Resolve customer queries, complaints, and feedback promptly and professionally.
  • Build lasting customer relationships through personalized service and follow-ups.

Team Leadership & Development

  • Lead, motivate, and coach the sales team to deliver high performance and meet targets.
  • Conduct regular product training sessions to enhance product knowledge and sales skills.
  • Monitor team productivity and maintain a positive, high-energy store culture.

Operational Management

  • Oversee daily store operations, ensuring compliance with company policies and procedures.
  • Maintain visual merchandising and store presentation according to Samsung brand guidelines.
  • Monitor inventory levels, place replenishment orders, and coordinate with suppliers and the warehouse to ensure product availability.
  • Prepare and submit regular sales and operational reports to management.

Compliance & Standards

  • Ensure adherence to company policies, ethical sales practices, and data protection standards.
  • Uphold safety, security, and housekeeping standards in the store.

KEY REQUIREMENT SKILLS AND QUALIFICATION

  • Degree or Diploma in Sales, Marketing, Business Administration, or a related field
  • Minimum 2 years of experience in mobile retail sales or consumer electronics
  • Strong knowledge of Samsung’s product range, mobile technology, and accessories
  • Proficiency in MS Office (Excel, Word, PowerPoint) and POS systems
  • Strong leadership, coaching, and team-building skills
  • Excellent interpersonal, negotiation, and communication abilities
  • Goal-oriented, proactive, and able to thrive in a fast-paced retail environment
Salary: Ksh. 35,000
Otherpay: Benefits
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

salesandmarketingjobs 
Beware of Fraudsters!
Never pay anyone for job applications, interview tests, or job interviews. A genuine employer will never ask you for payment under any circumstances.
Disclaimer & TOS: We do not guarantee the authenticity of every single job posting and are not responsible for any fraudulent activity or misrepresentation by third parties. We are not involved in any stage of the interview or recruitment process and do not charge any fees from job seekers. For further details, please read the rest of the Terms of Service.

Recent Jobs