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Hardware Intern – IT at Java House

Java House
Mandatory
Nairobi, Kenya
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Posted:Fri at 2:57 PM By:Hiring Kenya

Company Details
Name:Java House
Industry: Food & Beverages
Website: http://javahouseafrica.com/
Description: In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what they are without the effort, commitment and passion of the Java House team who make sure each branch is a place where everyone feels at home. Quality and professionalism are deeply rooted in our culture and we ensure that every cup poured and every plate served is a reflection of our promise of offering only the best.
Job Description

Duties & Responsibilities

  • Ensure availability and reliability of the Hardware, CCTV, printers & UPS systems within HQ, commissary/branches
  • Support operations of all Commissary Systems, Commissary Network/Internet, and connectivity from commissary to the branches.
  • Provide end user support, which involves sorting out computer hardware, software and network problems.
  • Corrective and preventive maintenance on workstations and other IT equipment.
  • Desktop hardware upgrade planning and participation in new store projects/ systems rollouts.
  • Maintain an inventory of I.T. equipment under one’s jurisdiction.
  • Network support in the form of installation and customization of network equipment.
  • Perform network troubleshooting to isolate and diagnose common Printer & cabling problems
  • Provide regular reports on various key aspects of application, network & system availability.
  • Provide and schedule hardware maintenance plans for computers, peripherals & printers and provide Hardware support of cabling on day-today administration.
  • Troubleshoot Cabling issues and provide regular reports & statistics of branch requirements /needs.
  • Ensure that all calls/incidents logged into Helpdesk are addressed within agreed on SLA response time.
  • To perform any other duties as may be assigned by the head of department.

Qualifications

  • B.Sc./Diploma in Electronics/ Computer Science or other Computer related field from a recognized University
  • Possess A+, N+ OR MCT/MCITP certification
  • Hardware and Software troubleshooting skills.
Salary: Discuss During Interview
Education: Diploma
Employment Type: Full Time
Contact Information

Key Skills

informationtechnology 
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