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Telesales Team lead

Ilara Health
Nairobi, Kenya
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Posted:August 17, 2023 By:Semasocial :

Company Details
Name:Ilara Health
Industry: Medical Practice
Website: http://www.ilarahealth.com/
Description: Ilara Health brings accurate and affordable diagnostics to the 500 million people in Africa who today struggle to access a simple blood test. We distribute low-cost, AI-powered diagnostic devices directly to primary care doctors in peri-urban and rural clinics, where the availability of common diagnostics is very poor. Our proprietary software integrates all the devices that we distribute and enables the doctor to provide effective patient management. We use technology to bring light to a dark world of healthcare in a similar way technology has leapfrogged landlines, banking and electricity grids.
Job Description

Job Description

  • As a telesales team lead for ILARA HEALTH you will be responsible for the performance of each individual on your team who will report directly to you. Their performance is target based and we have a zero tolerance policy for underperformance - there is no grey area in our sales team, individuals must meet or exceed targets. It is that simple! It will be your responsibility to monitor, manage, coach and keep each individual on your team accountable for what it is they need to achieve on a daily basis.
  • You must be a supportive accountability partner and constant coach for each individual on your team.

Duties & Responsibilities

Daily coaching and feedback

  • Spend at least 5 hours a week with each individual on your team. During this time you will be coaching them and giving them live feedback on their pitch and ensuring they are working their accounts efficiently. This feedback needs to be documented and shared with the Regional Sales Manager daily.

Daily KPI management

  • Ensure individual daily KPI’s are met and entered correctly into the CRM

 Daily end of day meetings

  • Run evening calls with your team to discuss the day using the data in the CRM as a reference

Morning reporting

  • Daily morning call with the Regional Sales Manager to report on the previous day and discuss plans for the day

1 on 1s

  • Conduct weekly 1 on 1’s with each individual on your team
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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