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Hiring Kenya » Client Manager, Technology Services

Client Manager, Technology Services

Nairobi, Kenya
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Company Details
Name:NTT Ltd
Industry: Telecommunications
Description: NTT Ltd. is a leading, global technology services company. In a constantly evolving world, technology doesn't stand still. And nor do we. Every wave of change is an opportunity to transform your business today, so you can reshape the outcomes of tomorrow. As a global technology services provider, we help our people, clients, and communities do great things with technology to enable a more secure and connected future. First, we make it our mission to understand your organization and help you identify new opportunities. We're always listening, we're in tune with the market, and we understand the industries you operate in. Then we partner with you for success. We work with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure. Through our full range of unparalleled capabilities, we empower your people, strategy, operations, and technology, while our platforms provide a single view across your environment. This gives you better insight to make the right decisions at the right time, and achieve your business modernization and transformation goals.
Job Description

Working at NTT

  • Responsible for delivery of the metrics set in the quarterly accountability matrixes as defined by the Sales Execution Framework
  • Managing and building client relationships for commercial and enterprise accounts across East Africa. Proficient in selling: Cisco, Microsoft, Checkpoint,Veritas, DellEMC, VMWare, F5, Palo Alto, NetSuite, AWS and SAP.
  • Driving sales strategy into the account base, by working closely with the Line of Business Manager and Solution Architects / Engineers and Technology leads.
  • Accurately forecast annual, quarterly and monthly revenue pipeline and responsible for individual sales target.
  • Develop and manage client account plans to ensure revenue growth across Solution Groups.
  • Engage appropriate resources at all levels within the Company and with external partners and suppliers where necessary to ensure revenue growth.
  • Liaise between account holders and various departments as well as communicating effectively to maintain customer satisfaction and uphold company protocols.
  • Secure high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Meet assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Proactively assess, clarify, and validate client needs on an ongoing basis.
  • Lead solution development efforts that best address client needs, while coordinating the involvement of all necessary company personnel.
  • Closely coordinate company executive involvement/sponsorship with client management.
  • Timely reporting on the set metrics on a weekly basis or as per the manager’s requirement

QUALIFICATIONS SKILLS AND EXPERIENCE

  • A college degree from an accredited institution
  • A minimum of 8 years of client management, preferably within the IT field
  • Competent in Microsoft Office.
  • Strong CRM skills e.g., Salesforce
  • Vendor / distribution / sales channel knowledge and experience
  • Demonstrated track record of meeting sales targets
Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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