DUTIES AND RESPONSIBILITIES

• Warmly welcome all visitors, clients, and guests with a professional and courteous demeanour.
• Answer, screen, and direct incoming calls promptly and professionally.
• Manage the front desk and maintain a clean, organized reception area.
• Receive and distribute mail, parcels, and deliveries appropriately.
• Provide comprehensive administrative support to various departments and staff as required.
• Schedule and coordinate meetings, appointments, and conference calls.
• Maintain and manage office filing systems (both physical and digital).
• Prepare and edit correspondence, reports, presentations, and other documents.
• Ensure timely procurement and stock management of office supplies.
• Assist in managing office budgets and petty cash when required.
• Organize and maintain personnel and company records, ensuring confidentiality and compliance.
• Handle document filing, archiving, and retrieval efficiently.
• Support compliance with regulatory or audit requirements through accurate documentation.
• Liaise with service providers, vendors, and external partners.
• Coordinate office maintenance and liaise with facility management as necessary.
• Assist with onboarding new employees and setting up workstations.
• Manage meeting rooms’ bookings and ensure they are well prepared for use.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Diploma or Degree in Business Administration, Office Management, or any related field
• 3–5 years of proven experience as an Office Administrator and/or Receptionist
• Proficient in MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of office equipment (e.g., printers, scanners, multi-line phone systems)
• Excellent verbal and written communication skills
• Strong organizational and time-management abilities
• High level of professionalism and attention to detail