Senior Manager - Sales Force Safety at M-KOPA Solar

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Company Details
Industry: Electrical/Electronic Manufacturing
Description: M-KOPAโ€™s mission is to make high quality energy affordable to everyone. OUR GROWTH SO FARโ€ฆ M-KOPA has connected more than 400,000 homes in Kenya,Tanzania and Uganda to solar power with over 550 new homes being added every day. Each 8W battery powered-system comes with three lights, mobile phone-charging and a solar powered radio. Customers can now opt for a 20W system with digital TV. As of July 2016, M-KOPA has connected over 400,000 homes to affordable solar power. Current customers will make projected savings of US$ 300 Million over the next four years. M-KOPAโ€™s customers will enjoy 50 million hours of kerosene-free lighting per month. Total employment created in East Africa is 2,500. In March 2016, M-KOPA emerged boldest at Financial Times Arcelor Mittal- Boldness in Business Awards in the Developing Markets category. In February 2016, M-KOPA was recognised as the Best Mobile Innovation for Emerging Markets at the Global Mobile Awards. In 2015, M-KOPA was recognised by Fortune Magazine as one of the Top 5
Job Description

What You'll Actually Do

  • You'll spend your first 90 days conducting systematic risk assessments across all five markets, identifying the highest-priority safety gaps and vulnerabilities. You'll interview sales leaders, DSRs, country teams. You'll examine incident data, audit findings, existing protocols. You'll emerge with a comprehensive remediation roadmap—not a document that sits on a shelf, but an executable plan with clear ownership, milestones, and measurable outcomes.
  • Then you build. You'll design grievance mechanisms that sales agents actually trust and use. You'll create training programs that embed safety thinking into onboarding and ongoing development. You'll establish quarterly OKRs that tie safety performance to business metrics. You'll implement monitoring dashboards that give real-time visibility into safety metrics and emerging risks across the entire network.
  • You'll also lead partnerships—with external security vendors, technology providers, specialized GBVH service providers—ensuring our sales force has access to protection capabilities that match the complexity of their operating environment.
  • This role is demanding. You'll manage competing priorities from senior stakeholders across functions. You'll navigate cultural sensitivities around reporting and intervention. You'll make decisions with imperfect information in fast-moving situations. And you're probably ready for exactly this.

What You Bring

  • Extensive progressive experience building safety, compliance, or welfare programs in complex, multi-geography organizations—particularly in emerging markets or field-based operations. You've done more than manage programs; you've architected them from strategic vision through operational execution.
  • Deep subject matter expertise in gender-based violence prevention, field staff safety protocols, and crisis management, with demonstrable impact in high-stakes environments. Professional certifications in safety management, crisis response, or GBVH prevention strengthen your candidacy.
  • Proven ability to design scalable operational frameworks, lead cross-functional stakeholder partnerships, and deliver measurable results in high-visibility environments. You bring strong analytical capabilities and understand how to build monitoring and evaluation systems that actually drive improvement.
Salary: Discuss During Interview
Education: Diploma, High/Secondary School
Employment Type: Full Time

Key Skills

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