Position: Operations Associate/Fleet Coordinator

Date posted: 2023-08-15

Industry: other

Employment type: Full Time

Experience: 2 year

Qualification: Bachelor’s Degree holder

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: Confidential

Description:

Hiring Operations Associate/Fleet Coordinator

Location: Dubai

Employment Type: Full-Time

We are seeking a dedicated Operations Associate/Fleet Coordinator to join our team

As an Operations Associate/Fleet Coordinator, you will play a crucial role in ensuring the smooth and efficient functioning of our day-to-day operations.

Responsibilities:

• Monitor riders/drivers on the field.
• Be the constant bridge between riders/aggregators and the company.
• Efficient communication on all channels.
• Collaborate with cross-functional teams to support and enhance operational processes.
• Create daily reports and update operations manager.
• Monitor and maintain inventory levels, and update operations manager to ensure timely maneuver.
• Process and track riders issues in real time and ensure timely resolution.
• Assist in the development and implementation of operational strategies and initiatives.
• Handle rider inquiries and concerns related to operations, providing exceptional service.
• Analyze operational data to identify trends, areas for improvement, and opportunities for cost savings.
• Help in the creation and maintenance of documentation, including standard operating procedures (SOPs).
• Participate in the training of new team members on operational procedures and protocols.
• Contribute to the continuous improvement of operational efficiency and effectiveness.

Qualifications:

• Bachelor’s degree.
• Minimum 2 years of relevant experience
• Intermediate Excel skills.
• Language: English, Urdu/Hindi[any other language is a plus]
• Strong organizational skills with keen attention to detail.
• Excellent communication and interpersonal abilities.
• Quick Learner
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Problem-solving mindset and the ability to make effective decisions under pressure.
• Familiarity with data analysis and reporting tools is an advantage.