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Digital Transformation Assistant

Kenya Red Cross Society
Nairobi, Kenya
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Posted:Sep 17 By:Hiring Kenya

Company Details
Name:Kenya Red Cross Society
Industry: Medical Practice
Website: http://www.kenyaredcross.org/
Description: Kenya Red Cross is one of the many International Red Cross and Red Crescent Movement societies around the world. The Kenya organisation was established in 1965, The Kenya Red Cross supports and runs a number of projects whilst raising awareness to the Kenyan public about the current issues or problems which may affect them.
Job Description

The Digital Transformation Assistant will provide technical, administrative, and operational support to the Digital Transformation Department. This role will assist the Digital Transformation Manager in implementing digital transformation projects, maintaining information systems, supporting knowledge management, and ensuring seamless digital adoption across the Kenya Red Cross Society (KRCS). The Digital Transformation Assistant will work closely with both internal and external stakeholders to facilitate the smooth implementation of digital initiatives.  

 

Key Roles and Responsibilities  

 

Digital Transformation Support  

 

Assist in the implementation of digital transformation initiatives, ensuring alignment with KRCS's mission and strategic goals.  

 

Support the adoption and integration of digital tools, including CRM, ERP (Frappe Framework/ ERP Next), and cloud-based solutions.  

 

Development of custom scripts and application using Python and JavaScript 

 

Keep apprised on emerging digital technologies and trends to inform decision-making.  

 

Track and document the impact and progress of digital transformation projects.  

 

Information and Knowledge Management  

 

Support digital knowledge management initiatives, ensuring accessibility to information assets and research outputs.  

 

Assist in the maintenance and management of digital databases, dashboards, and project documentation.  

 

Help develop and update training materials, guides, and digital literacy resources.  

 

Ensure efficient document archiving and retrieval, promoting best practices in information governance.  

 

Work closely with the Digital Transformation Manager to enhance user experience and functionality of KRCS’s web platforms.  

 

Technical and Training Support  

 

Assist in troubleshooting minor technical issues related to digital platforms and applications.  

 

Provide first-level support to staff and volunteers utilizing digital tools.  

 

Support the execution of digital literacy and capacity-building programs across KRCS.  

 

Qualifications & Experience  

 

Bachelor's degree in information technology, Computer Science, Information Management, Digital Communication, or a related field.  

 

1-3 years of experience in digital transformation support, information management, or IT administration.  

 

Software Development and Digital Product Management experience 

 

Familiarity with digital tools, including CRM, ERP, cloud solutions, and data visualization platforms.  

 

Knowledge in programming Languages using Python and JavaScript (required) 

 

Knowledge in Frappe Framework/ ERP Next development is an added advantage 

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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