Description

Ensure correct intake process is followed as per intake SOP and escalate timely of any discrepancies.

Serve as the primary point of contact for incoming shipments, escalations of intake related issues and timely communication.

Assist in workforce planning, including scheduling, task delegation, and workload balancing.

Ensure correct weighing of shipment and reweigh and shipments as per customers’ requirements.

Able to check on pallet serviceability, palletize shipments correctly and report on the buildup status as per Instructed by supervisor.

Support shipments build ups as per guided flights allocations, as and when required.

Coordinate with VC Agents on shipments that require special attention to VC or FAC prior to palletization.

Transit sheds shipments processing, as per given instructions.

Prepare daily reports on intake of shipments and share timely.

Be point of customer experience, both internal and external customers.

Champion company’s agendas on QHSE and KAIZEN

Check and maintain quality data accuracy.

Proactive in maintaining cool chain procedures.

Any other duties as may be assigned from time to time.

Requirements

“O” Level (KCSE C-)

Further training on Cargo Handling Operations and DGR will be added advantage.

Hands on experience of at least 2 (Two) years and above.

Proficiency in Microsoft® Office Software (Excel®, Word, PowerPoint®, and others)

Knowledge in Cargo wise