Job Purpose

Provides overall leadership to the Special Assets & DRU function to maintain quality loan book in line with bank’s strategic plan, policy and procedures.

Duties and Responsibilities:

• Implement business development strategy to grow liabilities and assets at branch level Formulate and oversee implementation of internal policies and procedures relating to debt recovery
• Develop a tracker for monitoring debt recovery actions as per departmental strategy.
• Provide guidance, mentoring, coaching and support on debt collection.
• Ensure optimum performance of external agencies and legal partners assisting in debt recovery process.
• Develop annual plans and budgets for the department.
• Develop and oversee implementation of debt recovery initiatives in line with the bank’s strategy.
• Provide leadership to the special Assets and Debt Recovery team to ensure optimum performance.
• Review performance of direct reports in line with Talent and Organization Development policy.
• Optimize write-backs from the Non-performing book.
• Recommend write-offs of Non-Performing Loan accounts to the Board Credit Committee as per Central Bank of Kenya Regulations.
• Ensure compliance with both internal and external regulatory requirements.
• Develop a training program to ensure continuous learning of new debt recovery techniques.
• Any other official duties assigned from time to time.

Key Competencies, Skills, Qualifications and Experience required for this Role

• Bachelor’s degree in Law, Social science or Business related Field
• Professional qualification in banking such as AKIB, ACIB, certified Credit management, CPA, ACCA will be a distinct advantage
• Master's degree in business or related field will be an added advantage
• 9-10 Years working experience in the Credit/Debit recovery department 6 of which must be in senior management
• Strong people management skills, interpersonal and analytical skills
• Networking skills
• Attention to details
• Relationship Management
• Negotiation skills
• Problem solving skills
• Proficiency in MS Office
• Confidentiality
• Integrity

Deadline: 19th Sept. 2025.