Relationship Manager, Institutional Banking 

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Company Details
Industry: Banking
Description: UBA has a large footprint across the globe operating in 20 African countries: Republique du Benin, Burkina Faso, Cameroun, Congo Brazzaville, Congo DRC, Cote d’lvoire, Gabon, Ghana, Guinea, Kenya, Liberia, Mali, Mozambique, Nigeria, Senegal, Sierra Leone, Tanzania, Tchad, Uganda and Zambia. The Bank also operates in the United Kingdom, the United States of America and with presence in Paris. Today, UBA is one of the largest financial services groups on the African continent.The bank provides corporate, commercial, SME, consumer and personal (retail) banking services to more than 18 million customers, served through diverse channels: over 1,000 business offices and customer touch points (2,539 ATMs, 24,168 PoS, robust online banking and mobile banking, social media etc). Additionally, UBA offers pension custody and related services.We have proven expertise and capacity in key sectors of economies across Africa especially in Oil and Gas, Infrastructure Finance, Agric and Commodity/Export. Our Africa footprint positions us as a preferred partner for structured solutions to key governments and corporates operating in/into Africa. We know business across Africa.
Job Description

JOB OBJECTIVE(S)

 

Develop business prospects across target markets, specifically NGOs, SACCOs, and other institutional clients.

 

Manage and grow existing relationships with NGOs, SACCOs, and other financial institutions, ensuring continuous income generation and strong business partnerships.

 

Role and Responsibilities

 

Conduct political, economic, social, and technological analysis to identify emerging opportunities and risks within the NGO and SACCO segments.

 

Develop business prospects across target markets, focusing on NGOs, SACCOs, and institutional clients.

 

Develop and refine marketable products tailored to NGOs and SACCOs to enhance competitiveness and market positioning.

 

Initiate business proposals and proactively pitch solutions to prospective and existing NGO and SACCO clients.

 

Identify, prioritize, and manage banking relationships with targeted NGOs and SACCOs to drive growth and expansion.

 

Appraise funding requests, credit lines, and FX requirements from NGOs and SACCOs, recommending appropriate solutions.

 

Assess risk assets related to NGO and SACCO partnerships and recommend mitigation strategies.

 

Identify opportunities for additional revenue generation by establishing and nurturing strategic partnerships.

 

Expand the customer base by marketing tailored banking products and services to NGOs and SACCOs.

 

Review the financial performance of NGO and SACCO clients and recommend credit facilities to support their operations.

 

Liaise with clients' financial managers to ensure smooth banking operations and provide advisory services.

 

Conduct regular client visits and document engagement activities through call memos.

 

Ensure customer satisfaction through prompt resolution of issues and continuous engagement to foster repeat business.

 

Provide insights on new market opportunities and contacts relevant to NGOs and SACCOs.

 

Manage client relationships, develop account plans, and deliver customized financial solutions

 

JOB REQUIREMENTS

EDUCATION REQUIREMENTS

 

Minimum educational level – B.sc in any relevant area of discipline

 

Higher degrees/ Masters/Professional certifications would be an advantage

 

EXPERIENCE

 

Minimum requisite experience – 5 years’ relevant experience

 

Have banking operations, trade finance and correspondent bank experience

 

Demonstrated experience in managing NGO and SACCO clients.

 

 

 

Education: Degree, Diploma
Employment Type: Full Time

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