Jobs

Sales Customer Service Executive (Plastic Tanks)

Brites Management Services
3 - 5 Years
Nairobi, Kenya
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Posted:11 hours ago By:Hiring Kenya

Company Details
Name:Brites Management Services
Industry: Consulting
Website: http://www.britesmanagement.com/
Description: Brites Management Services Limited is one of the best leading Recruitment and HR consultancy companies in Nairobi, Kenya. We are registered and incorporated under Companies Act (Cap. 486) and we provide a complete range of HR Solutions. Our sole focus is to simplify the complexities of the HR department and help companies concentrate on the core business as we handle HR tasks more efficiently and accurately. We have diverse staff of seasoned professionals who are passionate about value addition to our clients. We deliver our services in a professional manner offering expertise support that amplifies a company’s potential by having a systematic process to not only offer the best talents but also other performance monitoring services. Over the years, we have acted as a preferred and the best Recruitment and HR Consultancy Company in Kenya, Africa, Middle East and handling assignments from all corners of the world. With our vast experience and in depth understanding of international recruitment procedures,
Job Description

DUTIES AND RESPONSIBILITIES

 

Identify and pursue new business opportunities through market research, cold calling, networking, and client visits.

 

Prepare and present quotations, proposals, and product demonstrations to prospective clients.

 

Negotiate contracts, pricing, and terms of sale in line with company policies.

 

Achieve monthly and quarterly sales targets as set by management.

 

Prepare daily, weekly, and monthly sales reports.

 

Act as the main point of contact for customer inquiries, complaints, and after-sales support.

 

Provide accurate information regarding product specifications, pricing, and availability.

 

Follow up with clients to ensure satisfaction and resolve issues promptly.

 

Manage order processing from quotation to delivery in coordination with production and logistics teams.

 

Maintain strong relationships with existing clients to ensure repeat business.

 

Collect and analyze customer feedback and market trends to inform product development and marketing strategies.

 

Monitor competitor activities and suggest strategies to maintain a competitive edge.

 

KEY REQUIREMENT SKILLS AND QUALIFICATION

 

Diploma in Purchasing and Supplies, Supply Chain Management, or a related field

 

Diploma or Bachelor’s Degree in Sales & Marketing, Business Administration, or a related field

 

3–5 years of proven experience in sales or customer service, ideally within a plastics manufacturing or industrial products company

 

Experience selling plastic tanks, piping, or construction materials will be a strong advantage

 

Strong understanding of the Nairobi and regional market dynamics

 

 

Salary: Ksh. 40,000 - Ksh. 50,000
Otherpay: Benefits
Education: Degree, Diploma
Employment Type: Full Time
Contact Information

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