Posted: By:Hiring Kenya
DUTIES & RESPONSIBILITIES:
Sales Support and Client Interaction
Assist the sales team in identifying and qualifying potential leads.
Participate in client meetings, product presentations, and follow-ups.
Maintain and update customer databases (CRM tools).
Product Knowledge and Training
Learn and maintain in-depth knowledge of the company’s products or services.
Attend training sessions, workshops, and on-the-job coaching.
Stay updated with market trends, competitors, and customer needs.
Lead Generation and Prospecting
Conduct research to identify new sales opportunities.
Initiate contact with potential clients via calls, emails, and networking.
Schedule and confirm meetings for senior sales executives.
Sales Process Assistance
Support the preparation of proposals, quotations, and sales documentation.
Track and manage sales pipeline under the supervision of the Sales Manager.
Assist in closing deals under the guidance of experienced team members.
Customer Service and Relationship Building
Address basic client queries and provide after-sales support.
Build rapport with existing and potential customers to foster long-term relationships.
Gather customer feedback to help improve products and services.
Reporting and Performance Tracking
Maintain daily, weekly, and monthly sales activity reports.
Monitor individual and team KPIs to evaluate sales effectiveness.
Assist in analyzing data to identify trends and opportunities.
Team Collaboration
Work collaboratively with marketing, customer service, and product teams.
Participate in team meetings, brainstorming sessions, and strategy development.
KNOWLEDGE, SKILLS, AND EXPERIENCE:
Bachelor’s degree.
1 year experience required.
Strong attention to detail, problem-solving ability and willingness to learn.
Excellent written, verbal and interpersonal communication skills.
Demonstrate leadership skills and ability to develop technical skills.
Strong organizational and time management skills.
A positive attitude and eagerness to grow professionally.
Commitment to embodying and demonstrating our core values: Integrity, Growth-Oriented, Respect Always, Taking Initiative, Dedication and Commitment.