Responsibilities

General Office Administration: Handling correspondence, managing files, and performing other administrative tasks. 

Managing system for scheduling tasks for washroom hygiene.

Scheduling and Dispatch: Managing the schedules of cleaning staff, coordinating appointments, and ensuring efficient route planning. 

Client Communication: Handling inquiries, providing quotes, addressing concerns, and maintaining positive client relationships. 

Record Keeping: Maintaining accurate records of client information, service schedules, and billing details. 

Inventory Management: Keeping track of cleaning supplies and equipment. 

Supervision: In some cases, overseeing cleaning staff and ensuring quality control. 

Qualifications:

Diploma in business administration, office management, or a related field. 

At least 3 years’ experience in an administrative role, preferably in a cleaning or facilities management company, is a plus. 

Ability to prioritize and work efficiently while maintaining quality of work and delivering results within established timeline.

Proficient in written and oral communications with ability to communicate clearly and effectively.

Strong interpersonal skills.

Strong organization, time management and problem-solving skills.

Proficient in the Microsoft Office suite of applications—Word, Excel, and PowerPoint.