We are seeking a highly organized, detail-oriented, and client-focused Client Engagement and Administrative Assistant to join our team. The ideal candidate will ensure seamless client experiences while providing strong administrative and logistical support to our operations.

Key Responsibilities

Manage training registrations, confirmations, and client communications.

Respond promptly to inquiries via email, WhatsApp, phone, and social media.

Maintain and update client databases.

Schedule and coordinate meetings, travel arrangements, and accommodation.

Liaise with internal teams to resolve client issues quickly.

Follow up after training for feedback and relationship building.

Support administrative tasks, record-keeping, and event planning.

Assist in business development and partnership initiatives.

Qualifications

Bachelor’s degree in Communication, Marketing, Business Administration, or related field.

3–5 years’ experience in client relations, administration, or similar roles.

Strong written and verbal communication skills.

Customer-focused with excellent organizational skills.

Proficient in Microsoft Office Suite; CRM knowledge an advantage.

Problem-solving mindset and ability to work in a fast-paced environment.