DUTIES AND RESPONSIBILITIES

Daily Room Cleaning

• Clean and sanitize guest rooms, tents, or lodges to a high standard, including bedrooms, bathrooms, and verandas.
• Make beds neatly, change linen and towels, and ensure all surfaces are dust-free and spotless.
• Ensure trash bins are emptied and replaced with clean liners.

Restocking Amenities

• Replenish room supplies such as soap, shampoo, toilet paper, drinking water, coffee/tea, and towels.
• Check mini-bars or refreshment trays (if applicable) and restock appropriately.

Public Area Cleaning

• Maintain cleanliness of shared areas such as reception, lounges, dining areas, walkways, and staff areas.
• Sweep, mop, vacuum, and dust all public spaces on a routine schedule or as needed.

Laundry Support

• Assist with collection, washing, drying, ironing, and folding of linens and guest laundry as needed.
• Sort laundry by type and handle delicate items with care.

Reporting and Maintenance

• Immediately report any damaged, missing, or malfunctioning items (e.g., broken taps, lights, furniture) to the supervisor or maintenance team.
• Check equipment (vacuum cleaners, mops, etc.) for functionality and report faults.

Inventory and Supplies

• Use cleaning materials efficiently and avoid wastage.
• Notify supervisor when stock (detergents, linen, toiletries) is low or needs replenishment.

Adherence to Safety and Hygiene Standards

• Follow all safety protocols, including proper handling of cleaning chemicals.
• Maintain personal hygiene and wear the correct uniform at all times.
• Comply with internal hygiene and sanitation standards, including those related to food safety (if applicable).

Flexibility and Shift Work

• Be prepared to work early mornings, late evenings, weekends, and public holidays.
• Be open to handling urgent or last-minute cleaning tasks during peak times.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• At least 1 year of experience in housekeeping, preferably in a hotel, lodge, or similar setting
• Ability to perform physical tasks and stand for long periods
• Good time management and ability to work under pressure
• Attention to detail and high standards of cleanliness
• Team player with a positive attitude
• Must be reliable, punctual, and willing to work flexible shifts (including weekends and holidays)
• Must be currently in or able to relocate to Masai Mara