Posted:Aug 6
By:Hiring Kenya
Company Details
Industry:
Logistics and Supply Chain
Description:
Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be
Job Description
Job Purpose
- Implement the prescribed retail plans and processes to analyze data, periodical forecasting and reporting of data to management in line with business strategy and objectives, Group guidelines and policies
Typical Business Titles
Retail Executive
Differentiator
- Apply practical knowledge of job area typically obtained through advanced education and work experience
- Work independently with general supervision
- Problems faced are difficult but typically not complex
Key Tasks
- Implement retail plans and processes to analyze data, periodical forecasting and reporting of data to management in line with business strategy and objectives, Group guidelines and policies
- Reconcile sales data to determine if store is meeting financial goals and implement plans to improve performance
- Execute all safety and security procedures
- Participate in day-to-day activities like merchandise receiving and stocking, non-sales departmental work, such as check-out, photo lab or bagging orders
- Collaborate with the team in multi-store non-sales operations activities including new store opening coordination, payroll/incentive plans, event planning, and/or contest planning and promotion
- Manage and maintain efficient distribution networks
- Execute retail plans and processes in organizing all store operations and allocating responsibilities to personnel
Stakeholders
- May influence others within the job area through explanation of facts, policies and practices
- Support and interact primarily with colleagues of own function
- Build relationships and understand customer and key stakeholders interests and concerns
- Address task-related issues appropriately to maintain work relationships
- Management Responsibility
- Individual contributor without direct responsibility for leading others
Skills
- CRM, Customer Satisfaction, Customer Acquisition, Stores, Entrepreneurship, Complaints, Conflict Resolution, Clear Communication, Persuasion, Selling, Cross-Selling, Pricing, Customer Value Proposition, Value Added Services, Product Lines, Product Demonstration, Inventory Management, Budgets, Sales Forecasting, Sales Targets, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation
Qualifications & Key Requirements
Education Level
- Bachelor’s Degree or equivalent experience/qualification
Experience Level
Education: Degree, Diploma
Employment Type: Full Time
