How you create impact

• Search for potential customers in internal and external sources and approach them by all communication channels (cold calls, social media messages etc.)
• Engage in online and physical meetings with potential customers to build-up relationships and trust. Minimum 30 customer visits per month and captured in our Customer Relationship Management system 
• Make the growth potential of your accounts and prospects transparent in Kuehne + Nagel´s Customer Relationship Management software
• Create a strong pipeline of prospects and opportunities to deliver on your personal and company growth aspirations 
• Act as a consultant for customers to elaborate on the development of sea freight market and to build end-to-end solutions based on Kuehne+Nagel’s Sea logistics services and solutions as well as online platform myKN.
• Provide quotations in collaboration with internal stakeholders and pricing software as well as take pricing decisions in alignment with the Manager of your Customer Care Location. Prepare minimum 50 opportunities per month 50% being new customers.
• Facilitate the implementation of new and additional business with the Sea Logistics Team in your Customer Care Location. 
• Conduct research regarding market potentials as well as share customer feedback with internal stakeholders.
• Document all relevant customer information as well as sales activities in Kuehne+Nagel’s Customer Relationship Management software.
• Monitor the development of booked, shipped and invoiced transport volumes of your accounts based Kuehne+Nagel´s sales visibility software.
• Foster the collaboration and sharing of best practices with your colleagues in the community of Sea Logistics Sales Representatives.

What we would like you to bring

Hard Skills

• Fluent in English & Kiswahili language
• Bachelors / First University Degree in Sales/Marketing/Economics or BA from a reputable Academic Institution                  
• Minimum of five (5) years’ work experience in the field as a sales representative in the Clearing & Forwarding/Logistics industry or Shipping industry
• Advanced computer skills 
• Willingness to travel within area of responsibility 
• Valid Driving License & vehicle

Soft Skills

• Hunger and determination to win and grow new customers
• Hands-on mentality
• Ability to build trust with external and internal decision makers
• Very good communication and negotiations skills 
• Persuasive and good collaborator 
• Time management, listening