DUTIES AND RESPONSIBILITIES

Quality Monitoring & Inspection

• Conduct daily inspections and sampling of raw materials, in-process products, and finished goods to ensure compliance with quality and safety standards.
• Monitor production processes to ensure adherence to approved specifications and identify deviations early.
• Ensure product traceability and documentation of test results.

Implementation of Quality Standards

• Enforce compliance with ISO 22000, HACCP, GMP, and other relevant food safety and quality management systems.
• Regularly review and update quality control protocols and Standard Operating Procedures (SOPs).
• Ensure that proper hygiene and sanitation practices are followed throughout the production environment.

Non-Conformance Management

• Identify and document non-conforming products or processes and initiate corrective and preventive actions (CAPA).
• Investigate customer complaints or internal product failures, conducting root cause analysis and implementing solutions.

Audit Preparation & Support

• Prepare and maintain documentation for both internal and external audits (regulatory and certification bodies).
• Support the coordination of audits and inspections by regulatory authorities, customers, and certification bodies.

Process Improvement

• Analyze quality data and process trends to identify inefficiencies, recommending and implementing process improvements.
• Collaborate with production and technical teams to drive continuous quality improvements and reduce waste or rework.

Team Training & Development

• Train factory and QC personnel on product specifications, inspection methods, and food safety protocols.
• Lead toolbox talks, refresher training, and knowledge-sharing sessions on updated quality practices and standards.

Reporting & Documentation

• Maintain accurate, real-time records of quality inspections, test results, and corrective actions taken.
• Compile and submit periodic quality performance reports to management, highlighting key trends and KPIs.

Supplier Quality Assurance

• Work closely with procurement and suppliers to ensure that incoming raw materials meet quality requirements.
• Participate in supplier audits and follow up on supplier performance improvement plans when necessary.

Cross-Functional Collaboration

• Coordinate with the Production, Maintenance, and Warehouse teams to ensure smooth flow of quality-approved goods.
• Participate in product development and trials to validate quality and safety parameters of new products.

Health, Safety & Environment (HSE) Compliance

• Ensure that all quality operations are conducted in accordance with occupational health and safety standards.
• Report any unsafe practices or conditions observed during quality checks.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Bachelor’s degree in Food Science, Food Technology, or a related discipline
• Minimum of 5 years proven experience in Quality Control, preferably in the FMCG sector
• Solid knowledge of ISO 22000, HACCP, and GMP standards
• Strong analytical and problem-solving capabilities
• Excellent communication and interpersonal skills
• Demonstrated leadership and decision-making abilities
• High attention to detail and organizational skills
• Proficiency in Microsoft Office and familiarity with quality management systems (QMS)