Business Intelligence Analyst

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Company Details
Industry: Hospital & Health Care
Description: Gertrude’s Children’s Hospital is a not-for-profit Children’s Hospital established in 1947. Gertrude’s Children’s Hospital is the most established paediatric hospital in Eastern and Central Africa, providing healthcare to children in Kenya as well as those referred from neighbouring countries. The hospital attends to over 300,000 outpatients annually through a network of 15 facilities in and around Nairobi and admits over 9,000 patients annually at its 100-bed facility located at Muthaiga, Nairobi. Gertrude’s Children’s Hospital is licensed to provide healthcare to children and teens up to 21 years, and provides the full range of healthcare services including preventive care, accident and emergency, outpatient care, inpatient medical and surgical care, and rehabilitation services. The hospital provides specialist care covering more than 20 aspects of paediatric specialisation, and also runs a teens’ clinic providing comprehensive healthcare to teenagers and young adults. Gertrude’s Children’s Hospital is licensed and recognised as a Level 5 Healthcare Facility, a Tertiary Referral and Teaching Children’s Hospital. The hospital operates on a self-sustaining financing model through charging fee for services. With a staff complement of 750, the hospital employs 90 doctors and 250 nurses directly and works with more than 200 independent specialist consultants to provide high quality healthcare services. The hospital allocates substantial resources towards staff training and development with greater emphasis on specialised training. The hospital has a fully accredited Ethical Review Board that oversees research activities which range from operations research to clinical trials. The Gertrude’s Institute of Child Health and Research which coordinates all training activities provides specialised training for nurses as well as accredited short courses in resuscitation, among others.
Job Description

Key Responsibilities

 

Collaborate with various stakeholders at Gertrude’s such as in management, finance, clinical, foundation and research areas to understand their business operations and data needs and provide meaningful insights through data analysis and visualization.

 

Analyze data using relevant data tools, statistics and predictive analytics data models to uncover insights and trends in healthcare data.

 

Work within multidisciplinary teams to improve data management processes to optimize the collection, transformation, storage and analysis of internal and external datasets.

 

Support Process Improvement initiatives by identifying opportunities to automate and streamline data management processes, reducing manual interventions and improving efficiency.

 

Collaborate with other ICT team members, business owners and vendors to develop and maintain Data Infrastructure components.

 

Develop data visualization and data literacy training solutions and conduct training for end users on use of Business Intelligence tools and solutions.

 

Develop and maintain documentation/manuals on reports, dashboards, and portals.

 

Assess, respond, and log cases escalated to them by the ICT Support team.

 

Qualifications, Experience and Skills

 

Bachelor’s degree in Business Analytics, Data Science, Information Technology, Computer Science, math focused fields, or related fields.

 

Minimum of 5 years of experience as a Business Intelligence Analyst.

 

Strong communication, documentation, and presentation skills

 

Self-Motivated Individual with the ability to work in a team and on own initiative.

 

Strong analytical troubleshooting skills and a positive pragmatic approach

 

Proficient in data visualization tools such as Power BI, Tableau, or similar and SQL/database management systems

 

Proficiency in Data Warehouse management such as creating views, tables, procedures, dimensions.

 

Experience using advanced statistics and predictive analytics models will be a plus.

 

 

 

Education: Degree, Diploma
Employment Type: Full Time
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