Roles and responsibilities:

Processing of loans for new and existing clients.

Due diligence including background checks, checking authenticity of collaterals, search, IDs, Work place, premise/business visits, Logbooks, Titles, Receipts,

Previous Lenders, CRB, IPRS.

Provision of Account Statements.

Maintenance of the income and expenditure file.

Overall management including entries and records of new and existing clients on a daily basis.

Conducting market research for development of new products.

Preparation of daily reports as needed.

Maintenance of organization database and software for security purposes.

Coordinate disposal and sale of repossessed cars.

Coordinate repair of all office vehicles, management and maintenance of the asset (Motor vehicles, Land, Laptops, Titles etc.) register.

Plan and implement sales.

Customer retention and development.

Monitoring of new and existing portfolios.

Management and monitoring of delinquency.

Manage sales and marketing resources according to the agreed budget.

Delivery on customer care services.

Other tasks/projects as assigned.

ROLE REQUIREMENTS:

Must have at least 2 years past experience in collection/ the above role.

Must have Strong communication and presentation skills

Must have strong command of written and spoken English required

Must have excellent organizational, planning, prioritizing and interpersonal skills required