Posted:Jun 23
By:Hiring Kenya
Company Details
Industry:
Banking
Description:
Caritas Microfinance Bank is a licensed microfinance bank regulated by Central Bank of Kenya. Caritas MFB offers a full range of innovative and customized financial services with a special focus on the unbanked and underbanked. Its headquarters are located in the Nairobi CBD. Caritas MFB was formed to provide affordable, innovative and customized financial solutions to micro and small enterprises (MSEs) and to vulnerable groups that are mostly unbanked and underbanked.
Job Description
KEY RESPONSIBILITIES
- Assist to sell various Caritas Microfinance Bank products and ensure optimal level of customer services through various sales calls on telephone.
- Administer and ensure compliance to all sale objectives.
- Manage selling of various products in professional manner.
- Monitor all customer queries and ensure timely response to all issues.
- Coordinate with customers and provide various company plans and services and detail quote for all required information.
- Maintain knowledge on all competitor products and services and analyze all advantages and disadvantages for various products.
- Ensure optimal utilization of all sales tools and resources.
- Documents and maintain all records of sales activities and provide updates as per requirement.
- To perform any other duty as assigned in line with the organization goals and objective
QUALIFICATION AND EXPERIENCE REQUIREMENTS
- University Degree – BCOM, (Business Administration, Finance or Marketing option)
- 1 year experience in business development
- Knowledge of bank’s laid-down policies and procedures.
- Knowledge and understanding of the Area sales and service strategies.
- Must be self-driven; possess excellent administrative, communication and
- interpersonal skills, strong organization, and negotiation skills.
Education: Degree, Diploma
Employment Type: Full Time
