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Sr Dir, Clinical Operations

Nairobi, Kenya
Company Details
Name:IQVIA
Industry: Hospital & Health Care
Description: IQVIA, formerly Quintiles and IMS Health, Inc.,is an American multinational company serving the combined industries of health information technology and clinical research. It is a provider of biopharmaceutical development and commercial outsourcing services, focused primarily on Phase I-IV clinical trials and associated laboratory and analytical services, including consulting services. It has a network of more than 58,000 employees in more than 100 countries.As of 2017, IQVIA was reported to be one of the world's largest contract research organizations
Job Description
  • We are seeking an experienced and strategic leader to join our team in Africa as aSenior Director of Clinical Operations. In this role, you will direct a team of clinical staff across a designated group/country/region, driving operational excellence, aligning strategic goals with senior management priorities, and expanding organizational capacity to fuel regional growth. This position will play a critical role in advancing our clinical operations strategy while fostering key partnerships with external organizations and the scientific community.

Key Responsibilities

  • Provide strategic leadership for clinical staff within the assigned region, ensuring alignment with organizational goals,with a focus on driving forward our regional growth strategy.
  • Oversee the allocation of staff and fiscal resources for optimal operational efficiency.
  • Manage staff in accordance with company policies and applicable regulations, including planning, assigning, and evaluating work; guiding professional development; and addressing employee relations issues.
  • Collaborate with senior management to set targets for recruitment and retention, and oversee effective onboarding and training processes for new staff.
  • Monitor and evaluate clinical workload, quality, and budget metrics to identify opportunities for improvement. Collaborate with leadership to enhance operational efficiencies and project outcomes.
  • Act as a mentor and coach to junior staff, fostering growth and professional development.
  • Analyse clinical study budgets and guide line managers in managing variances and implementing corrective action plans as needed.
  • Lead corporate or departmental quality or process improvement initiatives.
  • Demonstrated experience in driving initiatives aligned with South Africa’s Broad-Based Black Economic Empowerment (B-BBEE) framework, contributing to sustainable economic transformation and delivering measurable impact within the healthcare sector.
  • Serve as a sponsor/client liaison, maintaining exemplary customer service standards.

Qualifications

  • Bachelor's degree in a scientific or healthcare-related discipline preferred.
  • Minimum of 12 years of clinical trials experience, with at least 5 years in a management or leadership capacity.
  • Advanced knowledge of GCP/ICH guidelines and applicable regulatory requirements.
  • Strong financial acumen, with experience in clinical research financial parameters and budget management.
  • Proven ability to lead and mentor diverse teams in a complex, multi-layered corporate environment.
  • Exceptional organizational, problem-solving, and time management skills.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Excellent communication skills, both written and verbal, with a strong command of English.
  • Growth mindset with the ability to identify, create, and seize opportunities for expansion and innovation.
  • Resilience, tenacity, and adeptness at navigating corporate approval processes.
Education: Degree, Diploma
Employment Type: Full Time

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