NKCC/HR/1621/CMS& M/10/02/2025

Job purpose

Reports to the Managing Director. The Chief Manager, Sales & Marketing will be responsible for development, implementation and execution of strategies to drive market share and profitability through innovative product development, distribution and brand equity enhancement.

Key responsibilities

• In charge of national sales, export and marketing department.
• Planning, developing and executing the annual sales and marketing strategy,
• including identifying markets and potential customers.
• Develop sales, marketing and distribution policies and procedures for the smooth operation of the department.
• Manages departmental resources to achieve strategic objectives.
• Oversees performance management, productivity improvement, and implements the departmental performance plan.
• Leads target setting, reviews divisional targets, monitors implementation, and reports performance to Management and Board.
• Identifying, overseeing and evaluating the activities of external advertising, promotions and marketing research agencies contracted to implement marketing strategies.
• Oversees resource mobilization strategies to increase revenue and ensure sustainability.
• In liaison with other departments, plan and develop innovative improvements for existing products as well as the development of new products.
• Overseeing efficient, effective and optimal utilization of both company and hired sales vehicles.
• Overseeing the overall management of the department and identifying training and development needs for the staff.
• Preparing, monitoring and controlling the departmental budget as well as the procurement plan.
• Ensuring brand profitability through effective pricing strategy
• Monitoring competitor activities and the performance of the company’s products in the market and providing strategic recommendations to management.
• In liaison with the finance department develop and implement the right credit sales and collection strategies for the organization.
• Managing relationships and ensuring customer satisfaction through regular contact and prompt resolution of issues.
• Maintain a balance between business needs and the safety and interests of staff in the department.
• Maintain both internal and external relationship and ensure customer satisfaction.
• Any other duties as assigned by immediate supervisor

Qualifications and Personal Specifications

• Bachelors of commerce in marketing or its equivalent from a recognized institution.
• Master’s in commerce /marketing or its equivalent from a recognized institution.
• A minimum of fifteen (15) years’ work experience and at least five (5) years in a senior management position.
• A minimum of five (5) years’ experience in an FMCG environment.
• Professional qualification and membership in a relevant professional body in good standing.
• Proficiency in standard office computer applications.
• Good knowledge and understanding of the Dairy sector.
• Candidates must submit verifiable certificates. 

Applications should include a detailed curriculum vitae indicating current salary, copies of relevant certificates and testimonials, and contact information of at least three referees to:

Ag. Managing Director
New Kenya Co-operative Creameries Ltd
P.O. Box 30131 – 00100
NAIROBI.

Applications SHOULD BE received not later than 3rd March, 2025, by 5 pm.