DUTIES AND RESPONSIBILITIES

Prospecting and Lead Generation:

• Research and identify new business opportunities within target markets and industry verticals.
• Actively prospect potential clients through cold calls, emails, and social media platforms.
• Attend networking events, trade shows, and industry conferences to generate new leads and build relationships with prospective clients.

Sales Presentations & Product Demonstrations:

• Conduct in-depth software product presentations and demos to potential clients, clearly articulating the features, benefits, and value propositions.
• Customize presentations based on the specific needs and pain points of each prospect.
• Utilize product knowledge to confidently answer questions and address objections during sales meetings.

Consultative Sales Approach:

• Develop a deep understanding of the client’s business and technology needs through discovery meetings.
• Work closely with clients to identify pain points, challenges, and areas for improvement where the software solution can add value.
• Provide tailored solutions and guide clients through the decision-making process, acting as a trusted advisor.

Negotiation and Closing:

• Negotiate terms, pricing, and contract conditions with clients to close deals and drive revenue growth.
• Develop sales proposals and contracts, ensuring they align with both client needs and company guidelines.
• Utilize a consultative approach to handle objections and drive the sales process to successful closure.

Account Management and Relationship Building:

• Manage a portfolio of existing clients, ensuring high levels of satisfaction and retention.
• Foster long-term relationships with key decision-makers and stakeholders within client organizations.
• Offer post-sale support and follow-up to ensure successful implementation and adoption of the software solutions.

Sales Strategy and Target Achievement:

• Meet or exceed monthly, quarterly, and annual sales targets set by the sales manager.
• Track and monitor sales activities through CRM software to ensure targets are being met.
• Develop and implement strategies to maximize sales in both existing and new client accounts.

Collaboration with Internal Teams:

• Work closely with the marketing and technical teams to ensure smooth delivery and customer satisfaction.
• Provide feedback from clients to inform product development and improve the customer experience.
• Collaborate with the customer support team to resolve any post-sale technical issues or queries.

Reporting and Administration:

• Maintain accurate records of all sales activities, including client meetings, quotes, and deals.
• Submit regular sales reports, activity logs, and forecasts to the management team.
• Keep updated on industry trends, competitor offerings, and market conditions to remain competitive.

Continuous Learning & Professional Development:

• Participate in training programs and workshops to stay up-to-date with new product features, software trends, and sales techniques.
• Constantly improve personal sales techniques and product knowledge to ensure the highest level of client service.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or diploma in Sales and Marketing, Information Technology (IT), or a related field
• Minimum of 5 years in software sales, technical sales, or service sales, with a proven track record of achieving and exceeding sales targets
• Strong understanding of software products and technical services. Ability to explain complex technical concepts to non-technical clients
• Exceptional verbal and written communication skills, with the ability to influence and negotiate effectively
• Strong focus on understanding client needs and providing tailored solutions to drive customer success
• Ability to work independently, manage time effectively, and take initiative in driving sales opportunities
• A goal-driven individual with a passion for achieving targets and making an impact in the sales process