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Claims Manager (TPPD/OD)

Nairobi, Kenya
Company Details
Industry: Insurance
Description: Directline Assurance Company Limited was licensed in October 2005 and commenced operations in November 2005 The Company is the first Kenyan niche underwriter focusing solely on motor vehicle insurance. The Company has grown to be the largest PSV underwriter in Kenya with a market share of approximately 60% at the end of the year 2015. It is one of the largest commercial vehicle insurers in Kenya. The Company's head office is in Nairobi with two branches in Nairobi and one branch in each of the following towns : Thika, Nakuru, Mombasa, Embu, Meru, Kerugoya, Nyeri, Kisii, Eldoret, Kisumu ,Machakos, Kiambu, Kitengela , Ongata Rongai and Kapsabet. MISSION To exceed customer expectations by providing superior service and prompt settlement of claims VISION To be the preferred choice in Motor Insurance in Kenya and the region.
Job Description

Requirement

  • University degree in Law/Insurance/Business Administration
  • Certificate of Insurance (COP)
  • Diploma in insurance from AIIK/ACII or its equivalent
  • Minimum 5 years' relevant experience in general
  • insurance claims management

Key Roles

  • Formulates and monitors the Claims Department strategic plans
  • Ensures that all claims fall within scope of respective insurance policy
  • Assist in the establishment of claims workflows and staff training Ensure strict compliance with the requirements of statutory regulatory bodies.
  • Prepare periodical claims report and other management reports relating to claims and ensure that remedial action is taken promptly.
  • Maintain a highly performing team in line with the organization strategic plans.

Deadline: 24th January 2025

Education: Degree, Diploma
Employment Type: Full Time

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