Core Duties and Responsibilities

• Conduct market research to identify new opportunities and trends in the hospitality sector.
• Develop event strategies that generate quality leads for our clients.
• Managing a variety of events ranging from creating concepts, planning and event productions for various clients
• Identify, secure and manage suppliers for events with excellence.
• Prepare and manage all event communications and ensure high quality experience, pre, during and post-event.
• Foster relationships with community organizations, businesses, and vendors providers to build partnerships and referral networks.
• Manage digital marketing efforts, including social media, email campaigns, and website content.
• Oversee the production of marketing materials and ensure brand consistency.
• Organize and participate in events, marketing programs.
• Develop and execute business development plans to expand the services.
• Analyze marketing and business development performance metrics and adjust strategies as needed.
• Collaborating with internal teams to develop and implement customer-centric initiatives and solutions.
• Collaborate with the management team to align marketing efforts with overall business objectives.
• Manage the marketing budget and ensure cost-effective use of resources.
• Train and supervise the client service and marketing team to achieve departmental goals.
• Monitor competitor activities and provide insights to improve the market position.
• Prepare regular reports on marketing and business development activities and outcomes.
• Maintain up-to-date knowledge of healthcare regulations and industry standards.
• Work closely with the customer service team to enhance patient satisfaction and retention.
• Identifying and pursuing new business opportunities within regional market, including partnerships, collaborations, and strategic alliances.
• Developing and executing innovative strategies to expand our client base, visibility and increase market penetration.
• Building and maintaining strong relationships with existing clients, ensuring exceptional customer satisfaction and retention.
• Analyzing market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
• Monitoring and optimizing key performance indicators (KPIs) to track progress and achieve business objectives.
• The role involves managing customer databases, developing monthly interactions, managing communication, preparing reports and establishing SLAs and compliance with deliverables.
• Any other administrative duties as assigned.

  Job Specifications and Qualifications

• Bachelor’s Degree in Marketing, Business Administration, Communication, or a related field.
• At least 3 relevant experience in Business Development
• Proven track record of successful marketing campaigns and business development initiatives.
• Proficiency in Microsoft Office Suite

Key Competencies

• Strong leadership skills
• Effective communication & Digital Marketing skills,
• Market Intelligence
• Business Acumen Skills
• Excellent analytical skills, 
• Excellent media relations skills
• Attention to detail, 
• High Integrity
• Excellent Customer Service
• Creativity and self-motivation.
• Problem Solving Skills