Chief Steward

This Job has Expired
Company Details
Industry: Hospitality
Description: The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
Job Description

Chief Steward

What is in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and the opportunity to earn qualifications while you work
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

Reporting to the Cluster Executive Chef, responsibilities and essential job functions include but are not limited to the following: 

  • Responsible for the effective and efficient operation of the Stewarding Department including supervision of sanitation processes, stock control, and maintenance of health, safety, and hygiene in all F&B areas.
  • In Charge of HACCP standards implementation and control in Base of ACCOR Safe Food and Hygiene Standards.
  • Ensures accurate tabulation of all losses/breakage and proposes the purchase of all operating equipment.
  • Conduct daily inspections of all F&B areas and kitchens to ensure cleanliness and compliance with health and sanitation codes, including all food safety requirements.
  • Review all banquet event orders to ensure proper setup is in place.
  • Ensure all breakages and chipped items are removed from circulation, inventoried, and part of a robust breakage reduction program.
  • Recruit, train, and schedule stewarding colleagues and supervisors, in collaboration with the Cluster Executive Chef.
  • Balance the operational, administrative, and stewarding team member needs, ensuring smooth day-to-day operations.
  • Maintain accurate inventory records for dinnerware, flatware, glassware, and service ware.
  • Take part in the Hotel’s sustainability committee and Health & Safety Committee.
  • Manage monthly Stewarding labor in line with budgetary guidelines.
  • Champion for sustainability efforts including but not limited to waste reduction, improvement of recycling and water / energy reductions.

Qualifications

Your experience and skills include:

  • Reading, writing, and oral proficiency in the English language.
  • Hospitality Management or culinary school training required
  • HACCP knowledge.
  • Ability to work well under pressure in a fast-paced environment.
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times.
  • Experience in the same position in a luxury Hotel is preferred
  • Committed to having a full understanding of health, safety, and environmental practices in the workplace
  • Must be results-oriented, very organized, highly motivated, and able to work under pressure
  • Must have excellent interpersonal, communication, written and organizational skills
  • Knowledge of MS Office Suite
Education: Degree, Diploma
Employment Type: Full Time

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