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Regional Program Operations Director - East Central Africa

Nairobi, Kenya
Company Details
Name:CARE
Industry: Non-Profit Organization Management
Description: CARE International is a major humanitarian agency delivering emergency relief and long-term international development projects.
Job Description

 

 

 

Strategic Leadership and Implementation:

  • Spearhead the development and execution of strategies that align regional program operations with CARE’s global vision and the CARE 2030 agenda.
  • Collaborate closely with the Regional Director and the Director of Program Quality and Impact to align country strategies with regional and global priorities.
  • Lead and communicate CARE’s strategic objectives, ensuring country programs are equipped with robust operational frameworks to adapt in both emergency and development contexts.
  • Foster strong partnerships with CARE Member Partners to enhance service delivery and regional cooperation.

Risk Management and Compliance:

  • Identify and mitigate operational risks in program implementation through proactive strategies, ensuring adherence to CARE standards and regional best practices.
  • Partner with internal stakeholders, including CARE Security Unit and CARE Emergency Group, to ensure safety and security protocols are embedded in all program designs.
  • Oversee compliance with legal registrations, donor requirements, and audit recommendations, ensuring country offices operate within statutory and donor guidelines.

Program Operations Oversight:

  • Provide strategic oversight for high-value contracts and grants, collaborating with awards management and regional partners.
  • Support country offices in responding effectively to humanitarian emergencies, ensuring that operations meet CARE’s quality standards and timely delivery benchmarks.
  • Monitor and evaluate program performance using organizational tools and performance indicators, adjusting operational strategies as needed for impactful delivery.
  • Mentor and coach first-time Country Directors, fostering leadership growth and strategic operational thinking.

Change Management and Organizational Development:

  • Lead change management initiatives, driving regional transformation and organizational development aligned with CARE’s localization and sustainability goals.
  • Promote a culture of learning and continuous improvement, ensuring country teams are equipped to manage evolving operational demands.
  • Facilitate creative solutions and knowledge-sharing activities to strengthen program operations and collaborative approaches across the region.

QUALIFICATIONS

  • Master’s degree or equivalent with 10-15 years of senior leadership experience in relevant fields.
  • Proven background in development and humanitarian contexts, with at least 7-10 years in country management roles within large-scale INGOs.
  • In-depth experience working within the African continent and at senior levels in global organizations.
  • Strong commitment to organizational learning, change management, and people development.
  • Demonstrated success in coaching leaders and leading organizational transformation initiatives.
Education: Degree, Diploma
Employment Type: Full Time

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