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Account Manager

Nairobi, Kenya
Company Details
Industry: Telecommunications
Description: Dragon Fly is an independent, full service creative agency. Our love for all things digital sets us apart. So do our crocs, locks and tons of experience. In 2012, two partners set out to put consumers at the centre of brand narratives. Our belief that brands should shift to reflect their audiences life (not the other way round) drove us then. And still inspires us now. Digital media exploded to become the driver of culture and centre of consumer lives. Before consumers see your brand, they experience it on digital media. Facebook, Twitter, Instagram, Google…One recommend or like can be worth more than a 30 Second TV slot. To meet this new reality we have kept our full service capability, while adapting to this new landscape. Our expertise in linking the validation of old-media and the disruption of digital media to build brands has matured. So has our ability to measure ROI every step of the way
Job Description

Dragonfly is looking for a talented Account Manager with strong experience in digital marketing, ideally within an agency setting. The role requires a proven ability to manage client relationships, craft effective digital strategies, and ensure client satisfaction.

Responsibilities:

  • Build and maintain strong client relationships, understanding their business needs and goals.
  • Act as the main liaison between the agency and clients, ensuring clear communication.
  • Develop and execute digital marketing strategies aligned with client objectives.
  • Collaborate with internal teams to deliver integrated campaigns and measurable results.
  • Monitor campaign performance, analyze data, and optimize for ROI and KPIs.
  • Present performance reports and actionable insights to clients.

Qualifications:

  • Bachelor’s degree in marketing, Business, or a related field.
  • Experience in digital marketing agency account management.
  • In-depth knowledge of digital marketing channels and trends.
  • Strong communication, analytical, and multitasking skills.
Education: Degree, Diploma
Employment Type: Full Time

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