As the Receptionist/customer Services Officer, you will be the first point of contact for our patients and guests, ensuring a welcoming environment while managing various administrative and supervisory tasks. Your role will be crucial in maintaining smooth operations at the front desk and overseeing daily activities on the floor.

Key Responsibilities:

• Manage patient appointment scheduling and ensure efficient utilization of clinic resources.
• Handle all correspondence with the CEO and maintain clear communication with internal and external customers.
• Make & Answer phone calls and emails promptly, addressing inquiries and providing information about our services and schedule daily appointments.
• End to end Leads conversion into business.
• Record keeping and confidentiality adherence.
• Greet and assist guests and clients, creating a positive first impression and ensuring a seamless experience.
• Assist with end-to-end customer service responsibilities, addressing patient concerns and feedback.
• Maintain accurate records of appointments, correspondence, and floor activities.

Qualifications:

• Proven experience in a receptionist or customer service role, preferably in a healthcare or aesthetic environment.
• Strong organizational and multitasking skills, with the ability to manage time effectively.
• Excellent communication skills in English; proficiency in Arabic is a plus.
• Proficient in using office software and managing scheduling tools.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong interpersonal skills with a friendly and professional demeanor.

Preference:
We encourage Female applicants from Arabic countries, but all qualified candidates are welcome to apply.

Additional Information:

• Visa sponsorship will be offered upon successful completion of the probation period.
• The cost of the visa will be deducted from the salary as per agreed terms.

How to Apply:
Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and motivation for applying to Muhammad.ashraf@halcyonmedicalcentre.com

Join Halcyon Aesthetic LLC and be part of a team that values professionalism, customer satisfaction, and exceptional service

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• receptionist in aesthetics clinic: 2 years (Preferred)

Language:

• Arabic, English, Urdu and Hindi (Preferred)
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• Location: Halcyon Aesthetic LLC, Dubai, UAE
• Salary Range: AED 4,000 to 5,000
• Employment Type: Full-time
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• About Us:
• Halcyon Aesthetic LLC is a premier aesthetic clinic in Dubai, dedicated to providing exceptional patient care and aesthetic services. We are seeking a proactive and organized Receptionist/Customer Services officer to join our vibrant team and contribute to our commitment to excellence.