­Position: Security Manager

Date posted: 2024-07-11

Industry: other

Employment type: Full Time

Experience: 3 to 5 year

Qualification: Bachelor’s Degree is required

Salary: AED 5000 to 10000

Location: Dubai, United Arab Emirates

Company: SOS International Guards

Description:

Hiring Security Manager

Company Overview:

At SOS international UAE, we are dedicated to maintaining a safe and secure environment for our clients and stakeholders. We prioritize customer satisfaction and safety above all else, making us a leader in the guarding industry in the UAE.

Job Summary:

We are seeking a proficient Security Guards Manager who excels not only in security operations but also in building strong customer relationships. In this role, you will oversee our security team’s daily operations, ensuring a high standard of safety and security while fostering positive interactions with our clients.

Key Responsibilities:

• Supervise and lead a team of security personnel, ensuring adherence to protocols and exemplary customer service.
• Conduct regular inspections and patrols to monitor compliance with security policies and maintain a secure environment.
• Respond promptly to emergencies and incidents, providing guidance and support to both clients and security staff.
• Develop and implement effective security policies, procedures, and training programs with a focus on customer satisfaction.
• Maintain detailed records of incidents, patrols, and security activities, ensuring transparency and accountability.
• Collaborate closely with clients, law enforcement, and emergency services to enhance security measures and resolve issues promptly.
• Ensure all security equipment is properly maintained and operational, utilizing technology to enhance security measures.

Qualifications:

• High school diploma or equivalent; additional security training or certifications preferred.
• Proven experience as a security guard or officer, with at least 2 years in a supervisory role.
• Mandatory SIRA certification.
• Strong knowledge of security operations, procedures, and best practices.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage customer relationships and handle challenging situations with tact and diplomacy.
• Proficiency in using security equipment and technology, including CCTV and access control systems.

Preferred Skills:

• First aid and CPR certification.
• Familiarity with safety and security regulations and standards.
• Experience in incident investigation and reporting.

Additional Requirements:

• Fluent in English; proficiency in Arabic or other languages is a plus.
• Strong customer service orientation with a proven track record of building and maintaining client relationships.
• Ability to analyze data and make informed decisions to optimize security operations.
• Proficiency in MS Office suite and other relevant software.
• Salary: Competitive salary based on experience.