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Hiring Kenya » Watu Credit Hiring Back Officer

Watu Credit Hiring Back Officer

Nairobi, Kenya
This Job has Expired
Company Details
Industry: Human Resources
Description: Madison Group Limited is a locally owned financial services holding company that specializes in Insurance and wealth management services. The Group comprises of Madison Life Assurance Kenya Limited, Madison General Insurance Kenya Limited, and Madison Investment Managers Limited. Madison Life Assurance Kenya was originally incorporated under Kenyan Laws in 1988 as Madison Insurance Company Limited (MICK) after a successful merger between Crusader Plc (1974) and Kenya Commercial Insurance Corporation. The Company has grown exponentially from combined Gross written premiums of KES 100m in 1988 to combined Gross written premiums of KES 6.2 Billion as at Dec 2017.
Job Description

Language: French (Fluent in reading, writing, and speaking)

Reporting to: Back Office Supervisor

Location: Nairobi

Our purpose:

At Watu Africa, we empower entrepreneurs.

Watu is a mission driven, customer centric company that believes everyone who wishes to become an entrepreneur deserves an opportunity to start, grow and achieve their goals in life. As Africa’s fastest growing Asset Finance company we see the continent’s bright and prosperous future and want to be part of the team transforming it into reality. Our vision is to provide asset financing services for mobility assets (Motorcycles, three-wheelers and vehicles) and phones to ambitious individuals who believe that, when provided with the right tools they can fulfill their dreams as entrepreneurs and prosper in life while supporting the needs of their families and community. We, therefore, have a commitment to Empower Entrepreneurs by providing the means needed to move and improve lives.

Job Purpose:

Responsible for client data entry, verification, and loan approval process. The role holder will also serve as liaison between Watu Simu and its prospects/clients.

What you will do:

  • Data entry and approval/verification of key stages during the onboarding process in accordance with SLA ensuring adherence to target time, accuracy and quality of verification
  • Ensure all sales are completed within recommended timelines and if not to communicate to Front Office concerned for follow up
  • Liaise with and escalate to the team supervisors on issues affecting the onboarding system
  • Execute loan approval as per set criteria.

What we are looking for:

  • Degree/ Diploma in a business-related field
  • 1-year experience in Back Office operations
  • Integrity and professionalism
  • Attention to details
  • Ability to work independently and proactively
  • Self-starter, target oriented
  • Team player and a good communicator

Only shortlisted candidates will be contacted.


Education: Degree, Diploma
Employment Type: Full Time
Contact Information
Name: Hiring Kenya

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