India’s largest airline, IndiGo, has refunded over Dh41 million (INR 827 crore) to passengers affected by widespread flight cancellations, as the carrier moves toward full operational recovery.
The airline operated more than 1,800 flights with a 91% o... moreIndia’s largest airline, IndiGo, has refunded over Dh41 million (INR 827 crore) to passengers affected by widespread flight cancellations, as the carrier moves toward full operational recovery.
The airline operated more than 1,800 flights with a 91% on-time performance, significantly improving customer communication and support.
IndiGo facilitated thousands of hotel stays, transport arrangements, and baggage deliveries for stranded passengers.
Despite the recovery, analysts wa_rn that leadership confl_icts have dam_aged the airline’s reputation for reliability, raising concerns for India’s wider aviation landscape. Passengers are advised to check flight updates online and submit refund requests through official channels.